Frenquent asked questions

What does it covers the tariff when I am renting a vehicle?

- the rent of the vehicle in the agreed days and the kilometrage corresponding to the contract
- the insurance of all risk, with tax exemptions
- the free parking in the public thoroughfare of the centric radius in San Carlos de Bariloche (who is measured and payment)
- If you need: chair for baby
- At winter: Tires for snow
- To request of the passenger and without extra position: Trunks and portaskis
- the fuel is not included

What happens when one exceeds the agreed kilometrage?

In this case an excessive amount by Kilometers will be paid, that go according to the tariff with each category, (this is specified at the time of signing the contract).

If the car does not cross all the decided free kilometrage, there is some I refund when giving back it?

NO, the money by not used agreed free kilometrage is not given back.

Which are the requirements or conditions to rent a car without driver?

- Documentation or passport of the person who will handle the car, to name of this person will be made the rent contract.
- License to drive, that must be effective and not to win within the period of rent of the car
- active Credit card
- To have like minimum 23 years of age.

What are the tax exemptions of insurances of cars?

Our vehicles are assured against all risk with tax exemptions, this means that, in case of happening some wreck the insurance agency becomes position by on the excess of the amount of the same one.

For this reason we make you a voucher (in who the guarantee is your credit card), so that in case of happening some accident, you will have to pay the tax exemption that corresponds.

It is possible to go to Chile with the vehicle?

We have qualified in the Direction of Transport of the Municipality of Bariloche and the Direction of CUSTOMS all our vehicles, by this, the passage to Chile can make it without proceedings nor additional costs.

How are counted the days of rent of the car, and since hour is entered?

The day of rent of the vehicle is as of the moment at which it is given, by 24 hs, that is the minimum period of rent.

How is made a reserve of a rent vehicle?

The reserves of vehicles are efecctive by means of a money sending that can be sent via banking deposit. In opposite case, the rent is left subject to the availability of the cars at the moment for making the rent.

Therefore we recommended to you, specially in high season that is the time of greater demand, to consult previously and soon to make reserve its vehicle with sufficient anticipation.

What I do if the vehicle undergoes some failure during and rent?

We counted on mechanical attendance, reason why in case of failures we will attend you technically or the vehicle by another one of characteristic similars will be replaced to you.

Can be retired and/or be given the vehicle in the airport, or the Terminal of Omnibus de Bariloche?

Yes, we can give and receive the vehicle, without disadvantages and POSITION SOME, in the Airport of Bariloche, the Terminal of Micros de Bariloche or in the place of lodging where you indicate us, within Bariloche.

Can be given back the car in nobody in another city of the interior?

Yes, but you have to consult by the additional positions.